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Personal Attendant for Leisure Card New/Renewal

Who is eligible for a PAL Card? You are eligible if you are 4 years of age or older and you meet the following 2 (Statistics Canada) requirements for disability:
1. You are a person with a disability and your disability restricts you from performing activities within the range considered normal and,
2. Your disability can not be eliminated by the use of a technical aid like eyeglasses.
If you have a disability but it’s not permanent, you can still apply! Approval will be based on whether you meet the two requirements listed above.
If you just had surgery and will need assistance only for a little while you will be issued a “Temporary” PAL Card, as long as you meet the above criteria.
Who can Act as My Attendant? Your attendant can be anyone in your life. Perhaps a friend, relative, support worker, Special Services at Home worker, or anyone else who can attend to your needs. And, it doesn’t have to be the same person every time!
Please note the following situations that the PAL card is not accepted or certain criteria that may apply to its use:
- New: The PAL card is not accepted for ticketed events held at municipal facilities that are operated by external organizations, businesses or promoters. For example: Tickets purchased for events, concerts or Kitchener Ranger hockey games offered at the Kitchener Memorial Auditorium Complex are not eligible for the PAL card program.
- PAL card partners that participate in the PAL card program develop their own criteria for accepting the PAL card at their programs and facilities. Where possible we will outline the criteria for PAL card partner programs on the insert included.
- *NEW Information for PAL card applicants* - You can now apply for the Transit Support System at Transit support person - Grand River Transit. With this, individuals will be able to use their PAL card in place of medical documentation to ensure the support person does not have to pay the fare on GRT’s conventional or specialized services.

Where will the PAL Card be recognized?

City	Municipal Programs and Facilities	PAL Card Partners
City of Cambridge	Aquatics AquaticsAquatics Arenas Arts, Culture and Special Events	YMCA of Cambridge Wedges N’ Woods Golf Academy I Bowl Butterfly Conservatory Cambridge Ice Centre
City of Kitchener and City of Waterloo	Aquatics Kitchener Direct Leisure Programs (Breithaupt, Rockway, Victoria School) Waterloo Direct Leisure Programs(Adult Recreation Centre, Albert McCormick Community Centre, RIM Park, Wing 404,Bechtel Park, Mose Springer Community Centre) Arenas Arts, Culture and Special Events	Bingemans Waterloo Regional Museum Chicopee Ski Club Kiwanis Park Majestic Mud Pottery Studio The Museum Golf Courses - Doon, Rockway and Grey Silo Games on Tap Funvilla
City of Guelph	Aquatics Arenas Direct Leisure Programs (Evergreen Seniors Centre, Delhi Community Centre) Arts, Culture and Special Events	Guelph Transit YMCA- YWCA of Guelph
Township of Woolwich	Woolwich Memorial Centre
Township of Wilmot	Wilmont Recreation Complex – swimming and skating
Region of Waterloo	Grand River Transit	Grand River Transit

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